Polo Orchid Resort Cherrapunjee

First time but we had very good experience in polo orchid, we love the food and service and special mention to mr Anthony lyngdoh who look after us very well ... recommended place every one must visit once, beautiful place with great view from the hotel....,,,...❤️❤️❤️❤️❤️❤️❤️

The overall experience of the property was out of this world.Ambience,location and staff everything was just perfect as you can see seven sister waterfalls from your cottage only.The suprise planned by Pradeep Chakraborty(house keeping executive) just made our day.

Overall the hotel is very good.you can spend your special time there. Room is very nice. But one thing the bed should be more proper n ther bathroom the water is not going properly may be it can be in specific room. Staffs are very good n well behaved. Room decorations also very nice. SITALIN is very good girl. She is friendly. Those who r sang the song it's really awesome.I don't no the names of those singers but it's really awesome. Pool is nice where from you can see the seven sisters falls... It's a awesome scenery. Gaming zone is there. Food is awesome. One thing from the hotel for travellers should be pick up n drop system at least from bus stop.. Thank u..

Really bad experience as money was stolen from my bag The place and view from hotel was nice however rooms and bathrooms.The day before we checked out, money was stolen by laundry girl from my bag I call her for laundry N I was in washroom n seeing her When she taking Clothes for ironing n She took some money also from my bag minimum 1500 .then I ask from another staff about her name then I get to know her name is kyntiewnam she is very sharp please take a Good Action about her Otherwise your management will be in problem In future I thought I will tell it on time but i don’t feel good to say on face so I write it here. I guess we should be cautious while staying in this property and avoid carry any money if you still want to stay here. It looks like hotel management is part of this business of looting their customers.please take n action n will share it with Mr Deval n Niroj.thanks

Excellent property in the midst of chirapunjee mountains. Courteous staffs. Sohra Dining hall nicely done and food was awesome. Mr. Pawan was really guiding us about trekking and yoga. He was also kind enough to come alongwith us for a trekking of 2 hours and showcasing us the beauty of nature. Our family thoroughly enjoyed the trip. Best wishes to Mr. Pawan.

fantastic location, breathtaking views from Infiniti pool . great food at sohra Mr.Pawan from hotel took us to DOUBLE DRIVE WATERFALL which was like a private natural oasis we had a fantastic experience Hotel Wi fi was not working properly and should be improved

Service is great. Even when there’s a lot of rain the staff is always available and and ready to serve with a smile. The views of the waterfall are fabulous. I think because of the recent rains the waterfalls look even better . The swimming pool is very large and very good fun.

The most touching part of the stay was the 2 most beautiful staff(lady singer Sitalin and restaurant boy Firstborn) their gesture, quick response to any call was so touching. And the location of the property was stunning. Need to improve restaurant service and bar

Polo Orchid Resort They provide different type of rooms with different facilities such as normal rooms, cottages, rooms with pools etc. The location is awesome from where you can have a view of seven sister falls. The rooms are clean but there was bit foul smell may be due to some faulty drain construction which is may Be an issue in that particular room. The beds require some improvement as these are like an oval shape. They provide all the bathroom amenities and different type of teas, coffee ***** with milk hocolate and dark chocolates which were awesome. They provide complementary snacks and tea at 4pm to 5pm. In the same area its having pool, chess, carrom, table tennis for refreshment. The Shohra house which is the dinning area have buffet system in the dinner and lunch. The lunch and dinner consists of different type of food (both veg and nonveg) with one dish of local tastes which is delicious. During dinner the live music where the you will find hindi and Hollywood songs Nd those were so awesome that you will never find any differences in comparision with the original song. The hospitality there is is awesome. Thanks to Albert, Sitalin, Tynraibor for the hospitality, the songs you sang and the introduction to the khasi religion briefly. The breakfast is having several food options where u can have a nice start to the day and the timing is from 7am to 10am. The awesome thing I found here that if you have taken any food and you are unable to complete it they will pack it and you can take it as parcel without wasting it. The common swimming pool is accessible from 6am- 6pm. It's the place where can have the fun inside water with the view of seven sisters falls. The only thing I found they are lagging that there is no drop and pickup fascilities. Polo orchid should provide atleast drop and pickup from atleast sohra taxi stand.